Description
After this session you’ll be able to:
When you have a problem, are you empowered to solve it? What happens when you encounter an obstacle? Cleveland Clinic’s Tiered Huddle process empowers all caregivers to see solutions instead of barriers and either tackle issues on their own or escalate them for assistance.
Carol Pehotsky and Dena Salamon will describe the six huddles held daily to ensure that caregivers at every level can share their ideas. This exercise allows team members to discuss what gets in the way of providing superior care and to articulate what matters most to them. Discover how bringing forth issues and solutions in this manner has allowed them for real-time sharing of best practices across all of their organization’s hospitals and ambulatory surgery centers.
- Describe a process to encourage perioperative caregivers to problem solve through collaboration.
- Identify ways to “translate” perioperative issues to hospital and organizational leadership.
- Define tactics for improving real-time communication based on fact rather than anecdote.
When you have a problem, are you empowered to solve it? What happens when you encounter an obstacle? Cleveland Clinic’s Tiered Huddle process empowers all caregivers to see solutions instead of barriers and either tackle issues on their own or escalate them for assistance.
Carol Pehotsky and Dena Salamon will describe the six huddles held daily to ensure that caregivers at every level can share their ideas. This exercise allows team members to discuss what gets in the way of providing superior care and to articulate what matters most to them. Discover how bringing forth issues and solutions in this manner has allowed them for real-time sharing of best practices across all of their organization’s hospitals and ambulatory surgery centers.