After this session you’ll be able to:

1. Explain insights into your emotional intelligence (EI) strengths and development opportunities.
2. Discuss how to leverage your EI to maximize your leadership effectiveness, manage stress, and prevent burnout.
3. Identify strategies to help your staff develop and use their EI.

Why this is important:

Research shows that the main difference between good leaders and exceptional leaders is emotional intelligence (EI). Most leaders understand this, but often struggle with knowing how to develop their EI and use it to their advantage. Kandi Wiens will share evidence-based strategies to help you develop your EI to maximize your leadership effectiveness. You will also learn how to help your staff use their EI to manage today’s challenges and unlock tomorrow’s opportunities. Dr. Wiens will load your management arsenal with practical tips for using your current skills to create new strategies, transform your OR into an advantageous workplace for your team, and manage your own emotional responses as well as those of others through change.